Privacy Policy

1. Information you give us

When you use our contact form or otherwise reach out, we collect the information you choose to provide, such as:

• Your name and email address
• Your company name (if provided)
• The project type you select
• The contents of your message and any later correspondence

2. Information collected automatically

When you visit our website, limited technical information may be collected automatically, such as your approximate location (from your IP address), device and browser type, the pages you view, and how you arrived at the site.

We use privacy-friendly, cookieless website analytics to understand overall traffic. We do not use advertising cookies or sell your browsing data.

3. Payments

When online payments are enabled, they will be handled by a third-party payment provider (such as WiPay). Your payment is processed on their systems under their terms and privacy policy. We do not collect or store your full card or banking details.

4. How we use your information

• To respond to your enquiries and provide quotes
• To deliver, maintain, and support the services you engage us for
• To send invoices and process payments
• To operate, secure, and improve our website
• To comply with our legal and tax obligations

5. How we share your information

We do not sell your personal information. We share it only as needed with trusted service providers who help us run our business, and where required by law.

• Hosting and infrastructure providers
• Email and communication providers
• Website analytics providers
• Payment processors (such as WiPay), when payments are enabled
• Professional advisers, or authorities where required by law

6. Data retention

We keep your information only for as long as needed to respond to you, provide our services, meet legal and accounting requirements, and resolve any disputes. When it is no longer needed, we delete or anonymise it.

7. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you. To make a request, email caribcodesolutions@gmail.com. We may need to verify your identity before acting on a request.

9. Third-party links

Our website and the products we build may link to third-party sites and services. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

10. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The version posted on our website is the current one, and the effective date above shows when it was last updated.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, email caribcodesolutions@gmail.com.